SIRVEILEst. 2025
FAQ

Honest answers

No spin. No fine print.

The questions informed people actually ask — answered the way we'd want them answered.

How can you remove my data if brokers don't have to listen?
In a growing number of states, privacy statutes legally require data brokers to honor verified deletion requests — California's is among the strongest, and the list keeps growing. Sirveil files those requests on your behalf, tracks responses, and re-files when brokers relist your data. Where laws don't yet apply, most reputable brokers still operate opt-out processes, and we use them relentlessly.
Don't you need my personal information to do this?
Yes — and we're upfront about that. To find and remove your records we need basics like your name, email, and the details you want removed. We collect the minimum required, encrypt it, don't sell or share it for marketing, and delete your account data when you leave. Full details in our Privacy Policy — which comes with plain-English notes under every section.
How long does removal actually take?
It varies by broker — some confirm in days, others take weeks, and a few only move after a follow-up. Your dashboard shows each takedown's real status (filed, pending, confirmed) instead of a fake progress bar. We don't control broker response times, but we do control whether anyone's chasing them — and we never stop chasing.
Will my data stay gone?
Honestly: not on its own. Brokers re-acquire and relist data over time — that's why one-time cleanups underdeliver. With Sirveil, your scan resets every month: each one refreshes your exposure picture, and when something reappears, initiating the next takedown is one tap. The fight is rigged for whoever keeps showing up — we make showing up effortless.
What will it cost?
One subscription — launch pricing of $7.99/month or $79.99/year through the end of 2026 (regularly $13.99/month) — shown in full inside the app before you enter any payment details. No hidden fees, no surprise renewals, cancel in two taps.
How do I cancel, and what happens to my data when I do?
Cancel anytime from your account settings in the app, or through your App Store / Google Play subscription settings — two taps, no phone call, no retention maze. Once you cancel and your account closes, we delete your account data within 30 days, with narrow exceptions where the law requires us to keep something or where we need a minimal record to prove a deletion request was honored. Full detail in the Privacy Policy and Terms of Service.
Couldn't I file FOIA requests myself for free?
Yes — and we'll say it louder: FOIA is free. Any person can file with any federal agency at no charge, and FOIA.gov explains how. What the $49.99 order buys is the work and the follow-through: eight agencies' submissions prepared correctly the first time (each agency has its own forms, channels, and identity rules — get one wrong and your request sits or dies), identity certification handled, every response tracked in one dashboard, and follow-ups so nothing quietly expires in a queue. Same reason people pay a preparer to file a free tax return.
How long do FOIA requests really take?
Longer than the law implies, and we won't pretend otherwise. The statute gives agencies 20 business days for an initial determination — not delivery — and the government's own FY2025 data shows what actually happens: over 1.7 million requests filed and a 339,000-request backlog. Some agencies are fast (FTC and DEA often close simple requests in days or weeks). Others aren't: larger FBI files averaged over a year, and CBP requests for substantive records ran five-plus months. Your dashboard shows honest per-agency estimates and every status change — and we keep checking so you don't have to. What we can't do is control any of those clocks: they're the government's.
What if an agency says it found no records — or blacks half of it out?
That's the most common answer in the FOIA system, and it's usually good news. Most people don't have an FBI file; in FY2025, CBP told roughly 7 in 10 requesters that no records exist. A “no records” letter is an official, on-the-record answer to the question you asked — which is exactly what you ordered. And when records do exist, expect black bars: privacy and law-enforcement redactions are standard on almost every release, and some agencies will neither confirm nor deny that certain files exist. None of that entitles anyone — us included — to promise you a thick folder. The order buys the asking, done properly; what the government holds and releases is the government's decision.
Can Sirveil speed my request up or guarantee what comes back?
No and no — and nobody honest can say otherwise. Agencies process requests first-in, first-out within their queues, and “expedited processing” is legally reserved for life-and-safety emergencies and urgent news-media matters (at some agencies even that queue is backed up). We guarantee our own work — prepared right, filed through the right door, tracked, chased — never the government's answer. What we can do: file correctly the first time so nothing bounces, answer agency clarifications fast so the clock never stalls on your side, and flag the moment a free appeal window opens if an agency misses its deadlines.
Where do I get the app? Does it work on iOS and Android?
Sirveil is on the App Store and Google Play — search "Sirveil" or use the download buttons on the home page. iOS and Android get the same experience: scan, review, initiate your takedowns. There's no desktop app yet; the phone is the whole product.
How is Sirveil different from other removal services?
Three things: AI-native (Sammy doesn't just show you the problem — Sammy fixes it and shows the work), claimant-first (you run the scans and initiate the takedowns — Sirveil acts as your agent, never over your head), mobile-first (everything lives on your phone, iOS and Android), and transparency-first (sourced statistics, upfront pricing, no dark patterns, cancel in two taps).
What does Sammy actually do, and what won't it do?
Sammy is Sirveil's AI takedown agent: it sweeps brokers for your listings, prepares and files the opt-out or deletion requests, tracks responses, and re-files when something reappears — all reported back in plain English. What Sammy doesn't do: act without you. You run the scan and you initiate each takedown — Sammy is your agent, not an autopilot making claims on your behalf without a tap from you. Sammy also isn't a lawyer; for anything beyond standard broker opt-outs (identity theft, harassment, legal disputes), we'll tell you when it's time to involve a professional. Meet the full character on the Sammy page.
Which companies do you work with behind the scenes?
We name them, because you should know who touches what: Apple and Google for app distribution and payments (Apple Pay / Google Pay — we never see your card number), Stripe Identity to verify you're really you before any takedown runs, and Lob for verified physical mail and electronic transfers when brokers demand paper. Each partner sees only the minimum its job requires — full detail in the Privacy Policy.

Still have a question?

Ask Sammy — our concierge answers in plain English and collects nothing about you. Or email a human; we actually reply.

Our standing commitments

We don't sell your data. Our business is taking it off the market — and keeping you in charge of where it goes.
Honest numbers only. Every statistic on this site is sourced and cited.
If something goes wrong, we tell you — promptly and plainly.
Leave with everything. Cancel in two taps; we delete your account data.

Sources: Privacy Rights Clearinghouse Data Broker Database, 2025 (privacyrights.org) · Security.org Data Removal Service Usage Study, 2025 (security.org). Demos are illustrative, not live customer data.

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